Shipping policy

Shipping Policy

Thank you for shopping with Cedra Collection. We are committed to processing and shipping your order as quickly as possible.

Order Processing

Orders are processed within 1–2 business days, Monday through Friday, excluding holidays.

Once your order has been placed, you will receive an order confirmation email. When your order ships, you will receive a shipping confirmation email containing your tracking information.

Please note that processing times may be extended during holidays, sales, product launches, or other high-volume periods.

Domestic Shipping (United States)

Estimated delivery times:

Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days

Delivery timeframes are estimates and cannot be guaranteed.

International Shipping

We proudly offer international shipping to select countries.

International shipping rates are calculated at checkout based on destination and package weight.

Please note that customs duties, taxes, import fees, and other charges imposed by your country are the responsibility of the customer and are not included in the purchase price or shipping cost.

Cedra Collection is not responsible for customs delays, customs fees, or packages refused due to unpaid duties and taxes.

If an international package is refused or returned due to unpaid customs charges, any return shipping fees, duties, taxes, or carrier charges incurred may be deducted from the refund amount.

Shipping Delays

While we strive to meet all estimated delivery times, delays may occur due to circumstances beyond our control, including:

Weather conditions
Carrier delays
Customs processing
High-volume shipping periods
Natural disasters
Labor disruptions

Cedra Collection is not responsible for shipping delays once an order has been handed over to the carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Cedra Collection is not responsible for orders shipped to incorrectly entered addresses. If an order is returned to us due to an incorrect address, additional shipping charges may apply before the order can be resent.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Cedra Collection is not responsible for lost, stolen, or misplaced packages.

If your tracking information indicates that your package has been delivered but you have not received it, please contact the shipping carrier directly to file a claim.